Reaction - Leaders in Healthcare Experience Management

Growth Acceleration Platform

Transforming how businesses strengthen customer relationships, uncover opportunities, and accelerate growth.

The Reaction Growth Acceleration Platform

A remarkably easy-to-use platform for customer experience management, market research, sales and marketing campaigns, and data analytics.

What We Do

Customer Experience

Instantly launch all kinds of customer research, from one-off surveys to ongoing voice of customer programs.

Employee Experience

Easily launch employee feedback programs: 360 peer reviews, employee satisfaction, post-training, and the like.

Market Insights

Rapidly scope, and launch, any type of market research leveraging Reaction’s contact database or your own.

Sales & Marketing Automation

Increase brand equity, generate higher-quality leads, reduce the overall complexity of running sales and marketing programs.

Data Analysis

Our platform greatly simplifies data analytics, data visualization, and custom reporting.

“The speed with which we get critical research on our target markets using Reaction is super valuable. The insights are amazing and it really helps with our overall positioning strategy as well as keeping our product development teams on track.”

“In addition to their Research Cloud, Reaction gives us the guidance, advice, and resources to quickly gather feedback from a large audience, saving us time and energy to focus on other areas of customer experience.”

“What is so powerful for us as researchers is the immediate access to thoughts, feelings, and behaviors of healthcare professionals nationwide. The speed, and scope of the Reaction Experience Management Platform helped drive our critical healthcare research"

“Reaction is a very collaborative partner. They have immense knowledge of the healthcare industry which enables us to make better business decisions.”