Our platform is an incredibly easy-to-use research solution. It has powerful survey research tools designed specifically for organizations that need better, faster insights from their customers, patients, employees, or from the market.
The platform (aka the Research Cloud™) is an effortless suite of solutions with various features: bulk messaging, smart survey builder, best practices, triggers, notifications, NLP, dashboards, data analytics, and integration services.
Powerful solutions are even more impactful when used effectively. That's why we continuously update our platform with best practices, ensuring your projects reach optimal results in record time.
Know your customers
Use our platform to easy build and manage customer programs so you’ll know exactly what your customers think, to help them buy more of your products, while reducing customer churn to zero. You can run any kind of program through our platform – NPS, post go-live, post upgrade, tech support, product roadmaps, and the like.
Integrate into your workflow
Our powerful platform seamlessly fits into your teams’ workflow by integrating to your other customer-focused solutions such as CRMs.
Engage your customers
Customers are the life-blood of your business and our platform will help you stay connected with them quickly and efficiently. In addition, our platform will notify you immediately of customer issues and enable your staff to resolve these issues while you track their progress.
Engage your employees
Employees are a hidden goldmine of information that will help your organization improve, so use our platform to build nimble employee feedback programs to leverage your employees insights, increase employee satisfaction, and enhance employee retention.
Know your employees
Quickly launch any kind of feedback and engagement programs to your employees whether its eNPS, 360 peer reviews, post-training quizzes, and the like.
Integrate into your workflow
We always provide best practices guidance to help maximize program effectiveness. And as long as your HRIS isn’t ancient, we can integrate to it.
Know your market
Use our platform to conduct quick, powerful insights projects to know exactly where the opportunities, and obstacles, exist within your target markets so you don’t waste time, money, and effort. If you don’t have the right target audience, no worries, we can supply that for you.
Engage your market
Net-new opportunities are critical to any business, and our platform will enable you to get the insights you need and uncover opportunities to engage and sell to new customers. In addition, we’ll supply the best practices expertise to your teams to maximize the effectiveness of your projects.
Integrate into your workflow
Our platform seamlessly fits into your teams’ workflow by integrating to your other customer-focused solutions such as CRMs.
Engage your market
Use our platform to quickly and easily launch effective sales and marketing campaigns. Reduce the time, hassle, and effort by uncovering exactly where the real opportunities are and eliminating fake interest. If you don’t have a great target list, we can supply that for you.
Close more deals
New sales opportunities are critical to any business, but a lot of time and effort is wasted digging through “leads” that are low quality. Our platform will help you increase high quality leads and will proactively notify you of the best opportunities. In addition, we’ll supply your team with best practices expertise to maximize the effectiveness of your campaigns.
Integrate into your workflow
Our platform seamlessly fits into your teams’ workflow by integrating to other CRMs such as Salesforce.