Reimagining Customer Experience Management: Beyond Tools to Real Outcomes
February 17, 2026
The core purpose of a Customer Experience Management (CXM) program is straightforward yet incredibly powerful.
Straight From Reaction
The core purpose of a Customer Experience Management (CXM) program is straightforward yet incredibly powerful.
2026 LinkedIn Poll Results- Attendance Plans for HIMSS and ViVE
The OverReaction Podcast
Watch Jeremy Bikman interview Kevin Barnes. Kevin is a healthcare M&A maestro and an expert in corporate development.
Watch Jeremy Bikman interview Mary Womack. Mary Womack is a Federal Health IT strategist and the author of “Mission Meets Tech,” a LinkedIn newsletter exploring the intersection of defense, digital health, and innovation.
Full Suite of Solutions
The Reaction platform is a powerful, intuitive platform that supplies a full suite of solutions: customer management, sales/marketing automation, survey tools, analytics, custom reporting, and personalized dashboards.