Our platform is specifically designed to help companies accelerate their growth by reducing customer churn, increasing upselling opportunities, enhancing market insights, improving the effectiveness of marketing campaigns, and improving the quality of sales leads.
The Reaction platform contains a full suite of solutions including survey tools, data analytics, dashboards, bulk messaging tools, CRM integration, sales and marketing automation tools, triggers, notifications, semantic analysis, and much more.
Powerful solutions are even more impactful when used effectively. That's why we continuously update our platform with best practices, ensuring your projects, programs, and campaigns achieve reach optimal results.
Use our platform to easy build and manage customer programs so you’ll know exactly what your customers think, to help them buy more of your products, while reducing customer churn to zero. You can run any kind of program through our platform – NPS, post go-live, post upgrade, tech support, product roadmaps, and the like.
Our powerful platform seamlessly fits into your teams’ workflow by integrating to your other customer-focused solutions such as CRMs.
Customers are the life-blood of your business and our platform will help you stay connected with them quickly and efficiently. In addition, our platform will notify you immediately of customer issues and enable your staff to resolve these issues while you track their progress.
Employees are a hidden goldmine of information that will help your organization improve, so use our platform to build nimble employee feedback programs to leverage your employees insights, increase employee satisfaction, and enhance employee retention.
Quickly launch any kind of feedback and engagement programs to your employees whether its eNPS, 360 peer reviews, post-training quizzes, and the like.
We always provide best practices guidance to help maximize program effectiveness. And as long as your HRIS isn’t ancient, we can integrate to it.
Use our platform to conduct quick, powerful insights projects to know exactly where the opportunities, and obstacles, exist within your target markets so you don’t waste time, money, and effort. If you don’t have the right target audience, no worries, we can supply that for you.
Net-new opportunities are critical to any business, and our platform will enable you to get the insights you need and uncover opportunities to engage and sell to new customers. In addition, we’ll supply the best practices expertise to your teams to maximize the effectiveness of your projects.
Our platform seamlessly fits into your teams’ workflow by integrating to your other customer-focused solutions such as CRMs.
Use our platform to quickly and easily launch effective sales and marketing campaigns. Reduce the time, hassle, and effort by uncovering exactly where the real opportunities are and eliminating fake interest. If you don’t have a great target list, we can supply that for you.
New sales opportunities are critical to any business, but a lot of time and effort is wasted digging through “leads” that are low quality. Our platform will help you increase high quality leads and will proactively notify you of the best opportunities. In addition, we’ll supply your team with best practices expertise to maximize the effectiveness of your campaigns.
Our platform seamlessly fits into your teams’ workflow by integrating to other CRMs such as Salesforce.
The Reaction platform doesn’t just deliver you real-time insights from all over your business, it also helps you seamlessly analyze those insights, build custom reports/dashboards, and create highly specific action plans. Our platform’s easy-to-use, yet powerful, analytic tools can analyze, and visualize, any data from any source.
Reaction’s analytic tools, custom reporting, and executive dashboards enable your team to make the best decisions possible. In many ways, it’s like having a GPS system for your business – know before you go.
Reaction’s analytics suite is part of our growth acceleration platform and easily integrates into your team’s workflow. In addition, it can handle almost any data from any other 3rd party systems you have…even Excel. 😉
